Below we have compiled a list of our most frequently asked questions broken down by product category. You will find everything you need to know about all of our products, but if for some reason your question isn't here, use the form at the bottom of the page and we will get back to you with an answer.
I live on the Gold Coast or close by, can I pick up my order to save on postage?
We offer local pick up from the Purpose Built Moto workshop in Burleigh Heads for local residents. This shipping option will be made available once you have entered your postcode at checkout, and pick up must be arranged via email - no walk-ins.
What payment methods do you accept?
We accept most credit and debit cards, these are entered at checkout. We also accept PayPal payments and PayPal pay-by-four, Afterpay.
Shipping, Returns & Exchanges
How do I track my delivery?
If you have accepted domestic or international express for your shipping option you will receive a tracking number in a confirmation email once your purchase has been dispatched, 2-3 business days following the purchase.
Whenever you would like to check on the status or location of your shipment, you can refer back to the email with the tracking information.
How long does shipping take?
Once you have received confirmation of purchase shipping from our site on the Gold Coast will be processed within 2-3 business days.
Domestic shipping - arrival within 7-10 business days
Domestic express - Arrival within 2-3 business days
International shipping - Arrival within 21 business days
International express - Arrival within 10 business days.
These are rough estimates and can be influenced by a number of factors from the service providers.
If you have been waiting for your order for an unusually long time and haven't received any updates by email, contact us
LED Motorcycle Headlight Questions
Will this headlight fit my motorcycle?
Yes, if your motorcycle has a 12V lighting system, Purpose Built Moto LED headlights will work on your bike. We have a number of articles on mounting and wiring these lights, but cannot give out information or advice on your specific custom motorcycle.
To check the measurement of your headlight and bracket, measure the distance between the two fixing points on either side (or directly across) of the headlight and refer to the measurements provided in the product description. Learn More
Can I use the factory headlight bucket?
Purpose Built Moto LED headlights are to be used as a stand-alone product. No headlight bucket is necessary. Many customers have modified their buckets to suit but that’s up to you! We provide a great light with billet aluminium housing, how you mount it and use it is up to you.
Is this headlight E-marked + DOT for use on road in Europe, USA, Asia + Australia
Yes, The Flashpoint LED motorcycle headlight 7” and 5.75” is ECE, E-marked and DOT approved. Each headlight has a Stamp on the lense with the certification number and E-mark printed on it. The 4.5” headlight has no E-mark on it, as the beam it casts is too wide and only has an on/off function.
Will this headlight fit with my factory headlight mounts?
If the OEM headlight size is the same as the one you have purchased then yes, you will most likely be able to utilise the factory mounts. If the size is different, the use of spacers can aid in the mounting of your headlight, but we would encourage you to get creative and make something to mount your headlight. That’s what custom bikes are all about!We do not supply any aftermarket mounting brackets, our custom motorcycles all receive unique hand made mounts for the headlight.
Can I use the factory headlight plug with my PBM Headlight?
Our headlights come standard with a H4 Male plug. This suits a lot of British, American and Japanese motorcycles. It does not suit all. If the H4 plug wont suit your motorcycle, check here on the plug wiring diagram and you can wire it into your existing headlight plug or replace with an aftermarket one.
Is this headlight weatherproof?
Our headlights are international standard IP65 weatherproof. This will stand up to on road weather conditions and washing. The LED headlights we provide are not fit for full submersion in water.
LED Motorcycle Indicator Questions
Will these LED turn signals fit my motorcycle?
Yes, if your motorcycle runs on a 12V lighting system like 95% of bikes, it will work. The lights are designed to universally mount to replace OEM blinkers or to suit any custom motorcycle project.
We have created a guide on 9 ways to mount your motorcycle LED turn signals here.
What is the size of the mounting bolt?
Our LED turn signals use an 8mm stainless steel tube to mount to your motorcycle.
How do I connect my Purpose Built Moto LED Turn Signals?
Our 3-in-1 turn signals come with 1 cable that has 3 separate connection wires.
Red wire - Red LED
Yellow wire – Yellow LED
Black wire – Ground
To use these as a Brake/turn/tail light, purchase the Brake/tail splitter and follow the wiring diagram provided with the product.
Are these turn signals weather proof?
Our turn signals are international standard IP65 weatherproof. This will stand up to on road weather conditions and washing. The LED indicators we provide are not fit for full submersion in water.
Will I need a resistor to make these LED 3-in-1 lights work?
Not always, resistors can solve your hyperflash issues, but have a read of this article to learn how to address the issue in a cleaner and more efficient way.
Mounting LED turn signals on your motorcycle
If you have a Can-bus or ECU controlled flasher circuit often they will have an in-built reset that will adjust to the new, lower load on the circuit
What are the advantages of LED turn signals?
Everyone has a different answer for this question, here are a few reasons why we choose them.
– Lower power usage
- Higher light output and brighter
– Smaller physical size (only 23mm Diameter)
– Longer life span (50,000 Hrs usage time)
How do I install the indicators?
M8 x 1.25 threaded mounting hardware
The mounting options have been improved with a 3 piece design, allowing the user to disassemble and modify the offset spacer easily.
Installation with the optional splitter is required for use with Tail and brake function.
Wiring information can be found in the wiring diagram - product card
Check out this article on how we mounted some LED indicators on one of our custom builds.
If you're looking for some more inspiration, check out our article on 9 ways to mount LED indicators.
Black Box Control Relay Questions
Will the Black Box work with other aftermarket switches?
Yes, the black box is designed to function with any aftermarket momentary push buttons including Motogadget, revival cycles, and the dreaded e-bay specials (insert skull emoji)
Will the Black Box work with my model bike?
The Black Box control module works on any 12V or 6V negative ground system. That’s 98% of motorcycles! So long as your battery voltage is good and your charging system is working correctly the black box will deliver a discreet wiring solution for your custom motorcycle.
Can I use the Black Box with my factory / standard switches?
Generally no, the black box is designed to work with momentary switches only. Some Harley Davidson models can be used with the black box, but most other motorcycle makes are unsuitable. You will need to upgrade your switches to PBM buttons to have the module function correctly.
Handlebar Switches Questions
Are your push buttons momentary or latching?
Purpose Built Moto handlebar switches are momentary only. The addition of latching switches would make the switches bulky. We designed the slimmest and most practical switch block on the market, the momentary push buttons were a necessity in that solution.
What switches and how many buttons do I need for my motorcycle?
Most motorcycles with indicators and electric start will run a set of 2 x 3-button switches.
Left turn, right turn and horn + high/low, start and kill switch.
Kick start only motorcycles can run 1 x 2-button switch and 1 x 3-button switch.
If your motorcycle is running no indicators, or you want to hide your start and kill buttons elsewhere that number can be reduced again, these buttons can be set up in any configuration and placement that you like.
How do I install my handlebar switches?
Still Need Assistance? Contact Us
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